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Frequently Asked Questions


 


 

How do I buy a pattern?

Chose the pattern you want to buy starting at the homepage or the "Patterns" drop down menu. click the "Add to Cart" button. You'll see a new button (a black rectangle with rounded ends) at the top right corner of the page with an icon cart, the number of items you added to your cart and the amount in USD. When you're ready click that button and it will take you to the checkout page. Insert your billing info and click continue, insert your credit card number and click submit order.

You will then receive an e-mail with the link to download the pattern, this link will expire 24h after it is first clicked.

All BuddyRumi patterns are available here!

How can I download the pattern I bought?

Once purchased, the pattern is available for download in the Order Confirmation page. You'll automatically receive an email containing a link to the file. This link will expire 24h after it's first clicked.

If, for any reason, you didn't have the chance to print or download your pattern in the 24h provided, let me know and I'll send you a new link! =)

Do I need special software to open a PDF file?

Yes, you need Adobe Acrobat Reader. You can find it here.

In what languages are the patterns written?

All patterns are written in English. I’m planning on adding Portuguese.

Is it safe to buy?

Yes! =)

I will never see your financial information, nor does Squarespace (my website hosting platform). They don't store any credit card information anywhere on their platform. They also offer SSL protocol for their Commerce features, so checkout is completely safe - this is indicated by the secure URL you see in your address bar when on the checkout page.

Additionally, their payment processor, Stripe, is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.

To learn more about their security practices, you can view their documentation here:

https://stripe.com/docs/security/stripe

Do you accept returns or exchanges?

Due to the nature of the product (PDF file) I don't accept returns or exchanges. But if you're somehow unhappy with your order please let me know!

May I sell finished dolls made from your patterns?

Yes, you may. Provided you follow some conditions:

1. All the items for sale must state, in the description, that are based on my patterns (by BuddyRumi) and provide a link to my website (http://www.buddyrumi.com).

2. The items must be 100% handmade by you, the purchaser (no production-line allowed)

3. The photographs of items based on my patterns must be only your own photographs of the item you have made to sell. You do not have permission to use my photographs.

Do you sell finished dolls?

Not at the moment.

I love amigurumi but I don't know how to crochet...

Don't worry and give it a try! =)

Check out the Tutorials and Free Goodies pages to start and practice! 

Download the Free BuddyRumi's Stitches and Techniques Guide with step by step instructions, with pictures, for the main stitches and techniques used to make my amigurumi.

All BuddyRumi patterns come with instructions to the techniques needed to complete that specific project.

If you have any additional questions don't hesitate to ask!

What is T-shirt yarn?

T-shirt yarn, also known as fabric yarn, is yarn that is made of strips of fabric. You can make your own or buy it already made.

What does 4wpi mean?

4wip (wraps per inch) is the thickness of the t-shirt yarn, it means that if you wrap it around a ruler you can only fit 4 wraps inside an inch.